1. Provider & services
tokvilo is operated by BO (BO, operating as tokvilo). Our software includes a model catalogue, API access, Playground, account management and usage tracking. Contact yt.feng@foxmail.com; we reply within 24 hours.
Third-party model infrastructure processes model requests; tokvilo provides software access and billing. Model names and logos identify the relevant products and do not imply an official partnership with their creators.
2. Accounts & use
Provide accurate account and billing information, protect your password and API keys, and submit only content you are entitled to use. You must have legal capacity to enter this agreement and authorization to purchase on behalf of a company.
Do not use the service for unlawful activity, fraud, intellectual property or privacy violations, or to circumvent service restrictions. Do not generate or distribute unauthorized impersonations, face swaps, deepfakes, voice imitations, or other content that violates applicable law or model service rules.
3. Pricing, purchases & usage
API credits are a display unit for the same USD service balance: $1 = 35 credits. Credits do not change the selected model’s actual rates or token usage; pages and confirmed quotes also provide the USD equivalent. Digital goods are priced separately.
Model pages and quotes show current tokvilo rates and billing units. API usage packs are one-time purchases without automatic renewal. USD 20, 50 and 100 packs include the corresponding amount of tokvilo service usage. Applicable taxes are shown separately at checkout and do not add usage.
Paddle payments become available after this website completes review and configuration. Purchases processed through Paddle are also subject to the Paddle buyer terms presented at checkout. Enterprise transfers follow the service and payment instructions confirmed by email, with usage added after receipt is verified.
Usage is exclusively for the purchasing account's tokvilo APIs and Playground. It is non-transferable, cannot be cashed out and cannot pay for third-party goods. Third-party accounts, memberships and subscription top-ups are outside the API usage packs. Refunds are handled under our refund policy and applicable law.
4. Delivery & confirmation
The corresponding usage is added after server-side payment verification. An API request reserves its quoted usage before submission, then settles confirmed usage and releases the remainder. An uncertain result may need reconciliation; provide the original request ID and check its status before submitting again.
To maintain availability, compatible requests may be processed by a backup service, including DeepSeek and BigModel, if the primary service fails, times out or returns no valid result. The model that executes the request may differ from the initial selection; request details and API responses retain the actual model and billing records. Backup processing is billed at its applicable rates using confirmed usage, capped at the request’s confirmed reservation. Unconfirmed usage or outcomes may remain reserved for reconciliation. Backup processing does not guarantee success or the same output as the original model.
Model capabilities, capacity and availability may change, and generated content may be inaccurate or unsuitable. Review outputs for your intended use. We do not guarantee permanent access to a particular model, success for every request, or suitability for a professional decision. Contact us under the refund policy for undelivered service or payment problems.
5. Separate product inquiries
Forms on the digital goods page submit an inquiry, not a paid order. We reply within 24 hours by email with eligibility and delivery details. These inquiries are handled separately from tokvilo API software usage purchases, and API service usage cannot be spent on these goods.
6. Changes & statutory rights
We may restrict affected accounts or requests for breaches, unauthorized use or billing disputes, and retain records needed to address them. Updates show a date on this page. Existing payment disputes are handled under the terms and law applicable to that transaction.
These terms do not limit mandatory consumer rights. For service, account or billing questions, contact yt.feng@foxmail.com with the account email and relevant request or transaction ID.